BUYERS GUIDE TO CHOOSING
AN AGENT
1. Do you work
as a full-time salesperson?
1. This is critical only if the agent is
not a serious professional. There are a number of agents in the business whom
we call "Perpetual Participants" and who are mainly in the business
to close a deal once in a while and socialize with other agents. Some part-time
people are very good agents and producers.
2. How long
have you been a real estate agent?
2. Again, some people prove themselves
very quickly; however, you do want some experience. Consider this with the
next seven questions for a better overall picture.
3. What special
training have you had?
3. Find out if
the agent has continued leaning and improving him-/herself since becoming
licensed.
4. Are you a
Realtors or a Realtor Associate (a member of the National Association of
Realtor, NAR)?
4. The RealtorŽ designation signifies that
the agent is a member in good standing with the NAR and, further, that agent
has agreed to abide by the ethics and professional standards established by
that organization. Membership in this organization is voluntary. If the agent
you are interviewing is not a RealtorŽ or a RealtorŽ Associate, ask why.
5. What special
designations do you possess?
( for example, GRI (Graduate
Realtor Institute) or GRS (Certified Residential Specialist)?
5. Certain designations indicate that the
agent has completed certain training and/or has completed training and a
specified number of closed transactions. Both (3131 and CR5 are excellent
designations but do not in themselves ensure that you are picking the right
agent.
6. How many homes have you sold and closed
over the past six months? How many were your listings that sold by other
agents, and how many have you actually sold yourself?
6. Good production agents should have a
minimum of two to four sales per month (including their listings that have
sold). Some agents will have as many as ten to 12 per month. Some agents are
primarily listing agents. You need a good buyers' agent. They may take and sell
lots of listings, but seldom work directly with a buyer.
7. Do you have
a full-time team of affiliates with whom you work consistently who will see
that no details are missed?
7. Can the agent recommend a good
escrow/closing person, a competent lender, etc.? Why are these people the best
to work with?
8. How will we
progress from today forward if we decide to work with you?
8. Competent agents will suggest that you
be formally prequalified and spend a great deal of time identifying what you
want and need in a home before they ever begin showing you properties. If they
want to throw you in a car and start driving around immediately, forget it
Find another agent who knows what he or she should be doing.
9. Do you
belong to the Multiple Listing Service (MLS)?
9. This is very important. Unless there is
no MIS available in your area, walk away from an agent who does not belong.
Almost all listings in the area are in the MIS.
10. Do you have
suggestions as to howl might save money on fees and closing costs when I buy my
home?
10. Pay close attention. If the agent has no
suggestions, you will have a few for him or her. (Remember, Chapter 20 deals
with ways to save money when buying a home.)
11. How much time
each week can we expect that you will be able to spend finding and showing us
homes?
11. Six to ten homes or more would not be
unreasonable to expect an agent to show you. An honest agent may tell you
truthfully that he or she doesn't have that much time. Thank the person and
find another agent
12. Will you preview homes prior to our
viewing the properties? If not, do you keep a record of the homes you have seen
on caravans and broker open houses (brokers' opens)?
12. If an agent is too busy to preview homes,
how will he or she know if you are looking at homes in which you will be
interested? If an agent does not attend "brokers' opens" and caravan
tours" of homes each week, he or she probably does not see enough homes to
serve your needs as a discerning buyer.
13. Why do you
feel you and your company would be the best for us to work with in the purchase
of our home?
13. Remember,
whatever people are selling, they should be able to sell themselves first.
14. May I have a list of references of people
with whom you have worked to purchase a home in the past three to six months,
and may I contact a couple of those people if I choose to?
14. If agents won't give you references, get
rid of them! If they will give you only a couple of names, ask why. If an agent
is new and does not have many real estate references and you still would like
to work with him or her, ask for personal references.